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Services & Facilities

Learn more about what we can offer you and your pet

Consultations

We offer a full range of consultations for your pets with our Vet and Nursing team. All consultations are at least 15 minutes long and involve a thorough clinical examination of your pet. We will then be able to discuss the possible causes of your pet's symptoms and suggest any further diagnostic examinations that may be necessary. In some cases, we will be able to prescribe and dispense medication immediately to resolve your pet's symptoms, at other times, hospitalisation and further testing will be required.

If you would like to see a particular Vet or Nurse, please ask when booking the appointment. Here at Wherry, we feel case continuity is good practice and better for patients, their owners and us.

Consultation times:

Monday to Friday 8.45am - 6pm

Saturday 9am - 12noon (at Three Rivers Vets in Beccles, NR34 9YU) - emergency only

Nurse Clinics

Our team of qualified Veterinary Nurses (RVNs) not only care for our hospitalised patients and those coming in for day procedures,but also provide a wide range of Nurse Clinics including Senior Pet, Weight Management, Socialising/Desensitising visits and the usual nail clipping etc. They are able to take bloods and administer monthly medication as directed by the Vet. Our Nurses are extremely knowledgeable and able to offer advice on a range of pet ownership questions including flea and worm treatment, neutering, diet and much, much more. To make an appointment please use the “Book an Appointment” button at the top of this page or call us on 01986 892771.

Pet Health Club

Our Pet Health Club has been running for more than 2 years and has now been joined by the Pet Health Club Plus which has additional benefits including unlimited consultations. These plans offer the chance to spread the cost of routine preventative healthcare including vaccinations, nail clipping and flea and worm treatment whilst also saving money. To sign up please click on the Pet Health Club link at the top of the page or call our team of receptionists on 01986 892771.

Diagnostic Imaging

With digital radiography, ultrasound and a range of endoscopes, we are able to investigate many conditions efficiently, allowing us to diagnose accurately and decide on the best treatment options for your pet.

Our digital x-ray machine is invaluable for the investigation of orthopaedic disease (lameness) as well as respiratory, cardiac and abdominal disease. The digital images produced can then be stored directly on your pet’s records to ensure they are accessible when required. In addition, we have access to a specialist reporting service who can provide a detailed report on the images to further aid diagnosis and the development of a treatment plan.

Our ultrasound machine is soon to be upgraded so that we can further use this non-invasive method for the diagnosis of diseases of the chest and abdomen in particular. This imaging method also allows us to take guided samples without the need for general anaesthesia and surgery.

Our endoscopy range includes endoscopes capable of imaging the respiratory system (nose, trachea, bronchus), gastrointestinal tract (oesophagus, stomach and intestines) and bladder and allows samples to be taken from these areas without full surgical intervention. They also allow removal of some foreign bodies from the respiratory and gastrointestinal systems, providing a less invasive option with faster recovery times.

In-house Laboratory

Our in-house laboratory means we can perform a wide range of blood, urine and cytology (including ear swab cytology) tests in-house providing us with results more quickly, which can be essential when formulating a plan for your pet’s treatment.

Surgical Procedures

At Wherry Vets we are proud to have a dedicated Operating Theatre, Imaging Suite and separate Dental room with a spacious ”prep” area forming a central “hub”.

Wherry is able to offer a wide range of surgical procedures with a fully equipped surgical theatre. Our theatre has specialised monitoring equipment to help keep our patients as safe as possible during anaesthesia and our team of vets and nurses pride themselves on the care of our patients. Post operative cages are within the prep area so that we can closely monitor pets after their procedure.

The skills of our staff mean we can provide a full range of surgical treatments for our patients including routine and minor surgery such as neutering and lump removals as well as major and emergency surgery such as caesarean sections, spleen removal and gastric torsion correction. If a procedure is considered more complex or specialist, we can either arrange for a Consultant Surgeon to visit and perform the procedure here at Wherry or send your pet to a practice nearby who can offer the procedure.

** NEW FOR 2025 **  We are pleased to now be able to offer Cryosurgery.   This involves the freezing of small skin lumps with liquid nitrogen enabling their painless removal, often without the need for a general anaesthetic. This method can be particularly useful in elderly patients or other animals where anaesthesia might not be desirable or safe. 

Dentistry

Dental disease is extremely common in our pets, mainly because they do not brush their teeth twice a day! Poor dental hygiene not only causes discomfort in the mouth, halitosis (bad breath) and the loss of teeth, it can also contribute to disease processes elsewhere in the body.   The early signs of dental disease are gingivitis (inflamed gums) and the build-up of tartar on the teeth – usually seen as brown or grey discolouration on the tooth enamel.

We have modern dental equipment which we use to treat your pets’ dental disease including scaling of their teeth to remove tartar and the extraction of loose, damaged or rotten teeth.

Please contact the practice if you would like to make an appointment to discuss your pets’ dental care.

Hospital

We have separate dog and cat wards to keep your pets calm and relaxed during their stay with us. Our kennels are of variable sizes and made from an easy to clean material allowing us to maintain hygienic conditions and prevent transmission of disease. Air conditioning and heating units mean we can regulate and maintain perfect room temperatures at all times.

Infectious animals are hospitalised in our totally separate Isolation Ward with dedicated staff allocated to their care thus minimising the risk of spread of disease.

We stock a wide range of wet and dry diets to feed our patients during their stay with us.   Special diets can be catered for – please speak to the Nurse or Vet on admission.

All our patients are closely monitored throughout the day by our team of veterinary nurses and animal care assistants under direct supervision from the veterinary surgeon in charge of the case. Regular checks of vital signs are carried out and recorded on hospital sheets so any changes can be quickly identified and acted upon.

We do not currently offer hospitalisation for our patients overnight at the practice as there is no one on site to monitor them. If your pet is deemed to require on-going care overnight, we suggest they are transferred to Norwich Night Vets in Taverham where a dedicated team of clinical staff will be able to care for them until they can return to us the following morning.

Pharmacy

Our pharmacy is well stocked with frequently used medications and anti-parasiticides etc. In the event we do not have a particular medication, this can be ordered from our supplier and will be available within three days. Prescription diets and other foods can be ordered if required.

We are bound by the Veterinary Medicines Regulations when prescribing medications. This means that all medicines (including certain anti-parasiticides) need to be approved by a veterinary surgeon before we can supply them. All requests for repeat medication or flea and worm treatments should be made at least 48 hours before they are needed to allow the dispensing and checking of these to be carried out by the relevant qualified members of staff.

We are obliged to perform regular health checks and prescription reviews for patients on long term medication. These are required at least every 6 months, depending on the medication and condition. You will be informed by a member of staff if your pet is due a medication review when you call to order your prescription.

We are able to provide written prescriptions for prescription-only medications on request, although this is bound by the same regulations. There is a charge for the writing of a prescription. Written prescriptions have a limit to the amount of medicine which can be provided depending on the drug category and will be valid for a maximum of 6 months (28 days in the case of a controlled drug). Please ask your Vet if you wish to obtain a written prescription.

Euthanasia

Sadly, many of our pets have a shorter lifespan than we would like, and we understand how difficult it can be, making that final decision and being with your pet at the end of their life. Our team are here to support you and your pet throughout this process and are able to offer advice and guidance to assist you in making the best decision.

We have a dedicated Bereavement Room and a lawned area at the rear of the practice where we can give you private time with your pet and perform euthanasia in a comfortable and less clinical setting. We are able to offer a range of cremation options with the return of your pets’ ashes if desired. Paw prints and fur clippings can also be taken for you to remember your pet. Please speak to any of the team to discuss your options and support you at this difficult time.

Read more about coping with the loss of a pet.

Home Visits

We understand that there may be certain circumstances when a home visit might be preferable and we are happy to offer this service where possible with advance notice. It is also important to understand that there are limitations to the procedures and diagnostics that can be carried out during a home visit. We are able to tailor consultation times to facilitate appointments during quieter periods for more nervous patients and have a separate cat waiting area to reduce the stress on our feline friends! We also have a lovely garden area at the rear of the practice which can provide a calm setting away from the more clinical consulting rooms for you to say goodbye to your pet when the time comes. Please call the practice if you wish to discuss whether a house visit is possible/appropriate.

Reception

The reception team are on hand to offer advice and support and make your pets' visit to Wherry Vets as pleasant as possible. Our waiting area has been divided to provide a separate cat waiting area with shelving to place cat boxes on to minimise stress. We have a large collection of pet toys and other accessories available for you to browse whilst waiting for your appointment.

Car Park

The practice has a large car park to ensure there is always plenty of space in a convenient location when you need to bring your pet to the surgery. If needed, we are able to help transport pets from the car into the surgery when required.